1. Introduction
This Privacy Policy explains how fullbody-massage.in ("Platform") collects, uses, and protects your personal information. By using our Platform, you consent to the practices described here.
Our Commitment: Your privacy is our priority. We maintain strict data protection standards to keep your personal information secure.
2. Information We Collect
Personal Information
Account Registration
- Full name, mobile number, email address
- Gender and city for service matching
- Age for eligibility verification
- Account credentials (stored encrypted)
Therapist-Specific
- Professional experience and qualifications
- Service area preferences
- Banking/UPI details for payment processing
Automatically Collected
- Device type, browser, and operating system
- IP address and general location
- Pages visited and features used
- Session duration and login activity
Service Usage
- Appointment booking history
- Service types requested
- Communication records with support
- Feedback and ratings
3. How We Use Your Data
Service Delivery
- Match clients with suitable therapists
- Schedule and manage appointments
- Process payments and maintain transaction records
- Provide customer support
Safety and Verification
- Verify identity of users
- Conduct background checks for therapists
- Monitor for policy violations
- Maintain safety during service coordination
Platform Improvement
- Analyze usage patterns
- Fix technical issues
- Develop new features
- Generate anonymous statistical reports
We do not use your data for selling to third parties, unsolicited marketing, or profiling unrelated to our services.
5. Data Security
Technical Safeguards
- SSL/TLS encryption for all data transmission
- Encrypted database storage
- Restricted access to authorized personnel only
- Regular security reviews and updates
Operational Safeguards
- Limited employee access to personal information
- Regular staff training on data protection
- Secure server infrastructure
- Data backup and recovery procedures
6. Your Rights
Access and Control
- View, edit, or update your personal information
- Download your data in a readable format
- Close your account and request data deletion
- Opt out of promotional communications
Data Requests
Data Access
Request a copy of all personal information we hold about you
Data Correction
Update or correct inaccurate information
Data Deletion
Request deletion of your account and associated data
To exercise any of these rights, email [email protected].
7. Data Retention
9. Children's Privacy
Our Platform is not intended for anyone under 18 years of age. We do not knowingly collect personal information from minors. If we discover such data has been collected, it will be deleted immediately.
10. Changes
We may update this Privacy Policy from time to time. Material changes will be communicated via email or Platform notification. Continued use after changes constitutes acceptance.
Contact
Privacy Support
Last updated: April 2026